Facebook Messenger Bot – A Quick Overview
A Facebook Messenger Bot is a bot that automates the process of forwarding messages from the Store to the user, as it may pertain to their requests, returns, FAQ, and so on. Chat Bots help automate the repetitive process of numerous client service calls and functions on a chat platform, like Facebook Messenger. It also reduces the need for staff to be on hand to handle these functions and frees up store employees to deal with sales and customer service issues. There are several different types of Facebook Messenger Bot available to customers.
The first Facebook Messenger Bot is the campaign sequence. This bot runs in the background, automatically forwarding messages to the specified contact’s wall. In addition to running in the background, the campaign sequence can be manually turned on and off, according to a user’s schedule. For instance, during business hours, the campaign sequence can be left on all day and turned off at the end of the night, and during normal working hours, the same can be done. Once turned off, it will not return to the conversations that have been started.
The second type of Facebook Messenger Bot is the threaded series. These chat bots allow users to group text messages to certain conversations. However, because it is controlled by one central server, threaded series cannot be turned on and off like the campaign sequence can. Because of this limitation, most of the time when a threaded series is activated, it is only used to send and receive text messages from other users on a specific contact’s wall.
The third type of Facebook Messenger Bot is the integration bot. This bot allows users to connect to Facebook and Twitter through their Facebook accounts. Like most of the other chat bots, it allows for both text and voice communication on both accounts. This integration also integrates with the hoaxy SMS bot, allowing users to send and receive messages from their smartphones using the same interface as the Messenger Bot. The Facebook interface and the Twitter interface are designed to be easy and fluid.
The last type of bot is the visual bot. This bot types text messages into a conversation and then starts moving them to the different people in the conversation thread without needing any user input. The Facebook messenger bot is mostly used by businesses to send text messages to and from their employees. In order to send these messages, the user simply needs to install the Facebook messenger bot onto their phone and enable the service.
All of these bots are designed to offer similar functions, but they do differ in how they perform those functions. The Facebook Messenger Bot allows the user to look up information and find answers to questions. The Facebook AWeber Bot collects email addresses and then sends a message button to customers who have requested follow-up information. The Twitpic Bot takes a picture of any tweet posted on your page and uploads it to their social media accounts for you to share with your followers. Lastly, the Yahoo Messenger Bot allows the user to search and follow the latest tweets from their favorite businesses and websites across the web.
As far as user support goes, there isn’t much to say. Most of these bots are made by third-party developers, meaning that there aren’t many dedicated support groups to go to if you have problems or questions. In most cases, you will need to either ask questions on the website, or use the chat feature within Facebook to get help. It should be noted, however, that many chat offers a support forum where you can get help from other users. In fact, the Yahoo Messenger Bot has a support forum as well.
Although the Facebook Messenger Bot may not be very useful to you right off the bat, it is important to note that it is only one of many services that Facebook is offering. If you need something else, you simply click the “Messenger” option in the drop-down menu on the main menu and search from there. There are many other useful tools on the platform, including the Photo Editor, Weather, Contact and Album options, and much more. To get started with Facebook, it is easy enough to sign up for a free account, log in and start using your new features. For information on everything else, simply click the “Get Started” link at the bottom of the screen.